Atlanta Public Schools Records Center serves as the central hub for all public records requests, student transcripts, enrollment verification, immunization records, and diploma services under the Georgia Open Records Act. Located at 130 Trinity Avenue in downtown Atlanta, this office ensures fast, secure, and compliant access to educational documents for students, parents, alumni, and third-party agencies. Whether you need a copy of your high school transcript, proof of enrollment for college applications, or district-level public records, the center provides multiple request methods—online, by phone, mail, or in person—with clear timelines and transparent fees. Operating Monday through Friday from 8 a.m. to 5 p.m., the center maintains strict compliance with FERPA, Georgia privacy laws, and federal accessibility standards.
How to Request Public Records from Atlanta Public Schools
Under Georgia law (OCGA §§ 50‑18‑70 to 77), every document created or maintained by Atlanta Public Schools is considered public unless specifically exempt. The Records Center processes these requests within five business days. You can submit your request online through the district’s official portal, deliver it in person at 130 Trinity Avenue, or mail it to the same address. A standard copying fee of $0.10 per page applies, with bulk orders scheduled for special handling. Exemptions include student health data protected by FERPA, active law enforcement files, and personnel records involving minors. For the full list of exemptions, visit the Georgia Attorney General’s website. All requests are logged and tracked digitally to ensure accountability and timely response.
Student Transcripts and Diploma Services
Current and former students can obtain official transcripts through two primary channels. Active students use the Records Portal to verify status and download enrollment confirmations instantly. Alumni must use the Minuteman service, which charges an $18.95 processing fee per transcript. Payment is accepted via credit card, PayPal, or electronic check. Once paid, Minuteman contacts the requester within 48 hours to finalize delivery. Diplomas can also be reissued through this system for the same fee, plus $6 for in-state mailing or $12 for out-of-state. Requests typically take ten business days to complete. For urgent needs, call (404) 802‑2150 during business hours.
Immunization and Health Records Access
Immunization records are not stored directly at the APS Records Center but are managed by the Georgia Immunization Registry (GIR). To retrieve these documents, visit the GIR website and enter your Georgia Student Identification Number. The system generates a printable report within 24 hours. This service is free and available 24/7. If you no longer have your student ID, contact the Records Center at (404) 802‑2811 for assistance. Health records containing sensitive information, such as mental health notes or special education plans, are protected under FERPA and require written consent from the parent or eligible student before release.
GED and Adult Education Document Requests
Individuals who earned their GED through Atlanta Public Schools must request official copies through the Technical College System of Georgia (TCSG). The online portal requires your full name, date of birth, and the last four digits of your Social Security number. Processing takes three to five business days, and fees vary based on delivery method. Expedited service is available for an additional charge. The APS Records Center does not handle GED records directly but can guide requesters to the correct portal. For questions, call (404) 802‑2811 or email the protected address listed on the TCSG site.
Enrollment Verification for Colleges and Employers
Colleges, employers, and scholarship programs often require proof of current or past enrollment. The APS Records Portal allows instant verification by entering a student’s ID number and date of birth. The system confirms grade level, attendance status, and eligibility for state funding. This data is critical for graduation audits and financial aid calculations. If technical issues arise, support is available at (404) 802‑2150 between 9 a.m. and 5 p.m. Verifications are typically completed within 48 hours and sent electronically or by mail, depending on the requester’s preference.
Transfer Student Records and K12 ScribTransfer System
Since April 20, 2020, all transfer student records—including those from former Mays High School students—must be requested through the K12 ScribTransfer platform. This secure online system, powered by Scribbles Software, replaces fax, email, and mailed requests to protect student privacy. Users submit their name, prior school ID, and specific document needs (transcripts, disciplinary files, or immunization records). The system confirms receipt and provides tracking updates. Support is available Monday through Friday, 8 a.m. to 6 p.m., at (404) 802‑2150. No walk-in requests are accepted for transfer students.
Alumni Services: Diplomas, Transcripts, and Replacement Documents
Graduates who need replacement diplomas or additional transcripts use the Minuteman vendor portal. After submitting an online application, a representative contacts the requester within 48 hours to confirm payment. The base fee is $18.95, with mailing costs added based on destination. Diplomas are printed on archival-grade paper to prevent fading. Processing takes up to ten business days. For lost or damaged diplomas, this is the only authorized reissue method. Contact the Records Center at (404) 802‑2150 for application support or status updates.
Accessibility and Technical Support
The Atlanta Public Schools website and Records Portal comply with Section 508 of the Rehabilitation Act. Quarterly audits ensure screen reader compatibility, keyboard navigation, and color contrast standards. If you encounter broken links, navigation errors, or accessibility barriers, report them immediately to the central help desk at (404) 802‑3500 or via the “Let’s Talk!” feedback portal. The district publishes audit summaries and remediation plans online. All digital records are encrypted in transit and stored on secure servers meeting FERPA and Georgia data privacy requirements.
Contact Information and Office Hours
The Atlanta Public Schools Records Center is located at 130 Trinity Avenue, Atlanta, GA 30303. Office hours are Monday through Friday, 8 a.m. to 5 p.m. For general inquiries, call (404) 802‑2811. Transcript and enrollment verification support is available at (404) 802‑2150. Urgent technical issues should be directed to (404) 802‑3500. Mail requests should include a self-addressed stamped envelope for return documents. Walk-in visitors should use the main entrance on Trinity Avenue, which features wheelchair access and designated parking zones.
Frequently Asked Questions
Many users have common questions about accessing records, fees, timelines, and eligibility. Below are detailed answers based on current policies and procedures. These responses reflect the most up-to-date information from the Atlanta Public Schools Records Center and align with state and federal regulations. If your question isn’t covered here, contact the center directly for personalized assistance.
How long does it take to receive a transcript or diploma?
Standard transcript requests through Minuteman take up to ten business days after payment confirmation. Diploma reissues follow the same timeline. Enrollment verifications are often completed within 48 hours if submitted online. Public records requests under the Georgia Open Records Act are processed within five business days. Rush services are not currently offered, but urgent cases can be discussed with staff at (404) 802‑2150. Delays may occur during peak periods like graduation season or back-to-school enrollment.
Can I request records for someone else?
Only parents of minor students, legal guardians, or the student themselves (if 18 or older) can request educational records. Third parties, such as colleges or employers, must provide written consent from the student. Public records requests do not require consent but may be denied if they contain exempt information. Always include proof of relationship or authorization when submitting requests for others. The Records Center verifies identities to prevent unauthorized access.
Are there fees for requesting records?
Yes. Copying fees are $0.10 per page for public records. Transcript and diploma services cost $18.95 each through Minuteman. Mailing fees are extra: $6 for in-state and $12 for out-of-state deliveries. Immunization records from the Georgia Registry are free. Enrollment verifications have no charge when accessed online. Payment must be made before processing begins. Refunds are not issued for completed requests.
What if I lost my student ID number?
Contact the Records Center at (404) 802‑2811 with your full name, date of birth, and last school attended. Staff will verify your identity and provide your ID number. This is required for immunization records, enrollment checks, and portal access. Keep this number secure, as it is used across multiple APS systems. If you attended before 2010, records may take longer to locate due to archival storage.
Can I get records if I moved out of state?
Absolutely. All services are available to alumni nationwide. Use the Minuteman portal for transcripts and diplomas. Public records can be mailed or emailed upon request. Enrollment verification is instant online. Mailing fees apply based on destination. International deliveries may require additional customs forms. Contact the center for specific instructions if shipping outside the U.S.
Is my personal information safe when requesting records?
Yes. Atlanta Public Schools uses encrypted connections, secure servers, and strict access controls. All data is protected under FERPA and Georgia privacy laws. Third-party vendors like Minuteman and Scribbles are contractually bound to maintain confidentiality. Never share your Social Security number or password over the phone. Report suspicious activity immediately to (404) 802‑3500.
What documents are not available through the Records Center?
The center does not provide criminal background checks, employment verification, or medical treatment records. GED documents must be requested through TCSG. Federal records are handled by the National Archives’ Atlanta facility. Some historical records predating 2000 may be archived and require special retrieval. Always confirm document availability before submitting a request.
For official services, visit the Atlanta Public Schools Records Center at 130 Trinity Avenue, Atlanta, GA 30303. Call (404) 802‑2811 for records requests or (404) 802‑2150 for student services. Office hours: Monday–Friday, 8 a.m.–5 p.m. Website: https://www.atlantapublicschools.us/